Proprietary Metric

One number. Total hiring clarity.

SignalScore is HireSignal’s proprietary KPI that transforms structured candidate feedback into a single, standardized metric for recruiting and onboarding quality.

The Metric

What SignalScore measures

SignalScore aggregates six dimensions of the candidate experience into a single 0-100 metric, weighted by their impact on hiring outcomes.

25%

Communication Quality

Measures recruiter responsiveness, clarity of messages, and consistency of updates throughout the process.

20%

Process Transparency

Evaluates how clearly timeline, stages, compensation, and expectations are communicated upfront.

20%

Timeline Accuracy

Tracks whether the stated process timeline matches the actual candidate experience.

15%

Onboarding Effectiveness

Assesses the quality of pre-boarding communication, day-one readiness, and first-90-day structure.

10%

Recruiter Responsiveness

Measures how quickly and thoroughly recruiters respond to candidate questions and follow-ups.

10%

Role Clarity

Evaluates whether job descriptions, expectations, and growth paths are accurately represented.

Sample SignalScore Breakdown

A visual representation of six measurement dimensions

78/100

Overall SignalScore

Methodology

How SignalScore is calculated

A rigorous, transparent methodology designed by HR researchers and data scientists.

Data Collection

Structured reports are collected from candidates who have completed a recruiting or onboarding process. Each report contains 25+ standardized data points.

Moderation & Validation

Reports are anonymized, moderated for compliance, and validated against quality thresholds. Only structured, factual data enters the calculation.

Weighted Aggregation

Each dimension receives a weighted score based on validated responses. The weighted average produces the final SignalScore on a 0-100 scale.

Legal Safety

Why SignalScore is legally safe

Based entirely on structured, moderated data, never raw opinions

All identifying information is stripped before scoring

Aggregate metrics only, no individual attribution

Reviewed by employment law experts for compliance

Fair comment protections apply to all underlying data

Use Cases

How employers use SignalScore

Track improvements over time

Monitor how process changes impact your score quarter over quarter.

Benchmark against peers

Compare your SignalScore against industry averages and top performers.

Evaluate recruiter performance

See which teams and recruiters drive the best candidate experiences.

Candidate Impact

Every Signal shapes the score

When you send a Signal, your anonymized data contributes directly to an employer's SignalScore. The more Signals, the more accurate and representative the metric becomes.

Ready to transform your hiring transparency?

Join forward-thinking companies using structured, anonymous feedback to build better recruiting and onboarding experiences.